Kitchen transformation
R & M
7/25/2019
Such a great improvement from a side by side-great temperature stability,love the style, enough room for all we need to store. Did give up some storage space for the counter depth so may not be suitable for a large family. Love it
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great features!
M.Kimberly
7/24/2019
Love all the new features in this model. I have an older model of a French for Kitchenaid and I'm sure I will love it as much as I did the older version.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love my first fridge with French doors!
K. C.
7/24/2019
We have had this fridge gor about a month now and I was nervous that we wouldnt like it...but we love it!!! The soft close drawers the lighting and so spacious. So glad we bought this one.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Everything in its place!
B3Pettigrew
7/24/2019
And a place for everything! I spend zero time hunting in this appliance. My favorite refrigerator ever! Beautiful and functional. Plenty of room in the refrigerator and the freezer!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great concept, iffy results
LeahDB
7/23/2019
I'm on refrigerator number 2. After approximately 10 service calls, they gave me a new refrigerator after a comedy of errors on getting it delivered. I was without a working refrigerator for over a month. The new one has been in our home for six months and we have now had one service on it to replace the fan that affects the ice maker. This has been repaired now, but I hope we aren't starting over again.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Love this fridge
Zachie719
7/22/2019
Everyone compliments me on my refrigerator. I love the platinum interior finish, the soft-close drawers and wood features on the inside. A few drawbacks are the smaller ice maker, the drawers come off too easily, the handles need to be tightened often.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great Features
Sfoeh
7/19/2019
I bought this product a month ago despite the bad reviews. I love it! Looks good and works well so far.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Best Looking Refrigerator in the Game
Mawisell
7/18/2019
This is the best looking refrigerator I have ever seen and extremely well thought out. I love the sleek design (inside and out) and the unique features (wood-look accents, small ice cubes, separate ice and water dispensers, frozen pizza section in the freezer, and the filter options). My one critique is that the waterspout is near the front of the inlay, so it often drips down the front of the refrigerator if you pull your glass away too quickly.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Beautiful and lots of room!
Camylinn
7/15/2019
I bought this a month ago and I am totally pleased with my purchase
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Awesome refrigerator
Bobby6919
7/15/2019
I bought this refrigerator a couple of weeks ago. Really nice features and very easy to understand controls. Keeps ice cream at the absolute perfect temperature with no fluctuations. Only thing keeping it from a five star review is the size of the freezer. Just does not hold a lot. But a very good compromise for such a nice refrigerator. So nice that my wife is now having us remodel the kitchen, because our kitchen is not as nice as the fridge. Definitely happy with our purchase.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Like this refrigerator/freezer
viajera
7/15/2019
We purchased this as a part of a KitchenAid kitchen suite for a remodel. So far, we like this unit. The black stainless exterior is very nice. The sides are clad in the black leatherette finish, which is good. I've read the black stainless scratches easily, so my magnetized notepads, etc. are on the side. As for the interior: left interior door mostly holds small condiment bottles. Right interior door has deeper shelves, but it does not accommodate taller bottles. We had to remove one of the shelves so that our taller bottles would fit - so some lost storage there. Left interior drawer will extend all the way out when only the left side of the french door is open. The right interior drawer will NOT extend out with only the right french door open, so you have to open both doors to get into that bin, along with the other long pull out trays. I'd say the actual interior shelves would work well for a smaller family with fewer food items to store. The freezer portion is adequate for us, and the three shelves work well. The ice maker/water maker are good. Overall, we are happy with this particular KitchenAid appliance. The quality seems good; as for value, I rated it average because imo it is pricey for what you get.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love the convenience!
daveyswife
7/9/2019
This French door refrigerator is a wonderful addition to our kitchen. The French doors allow for much easier access than our old side by side. It's great not having to stoop down to retrieve produce at the bottom of the frig. The LED lights illuminate the entire refrigerator adding to the convenience & beauty of the appliance. The black stainless is very attractive and has a slight bronze undertone. So pleased with this purchase!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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2 year review
drewforty
7/4/2019
Great looking fridge, the "Platinum Interior" is such a step above and is still a treat to see. One handle stays a tiny bit rattly and doesn't seem to take to being tightened, and I never got the doors to align just right, but I also picked it up from a big box outlet for 55% off, so there's that; not that it had any visible damage.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Fabulous fridge
Denise F
7/4/2019
This refrigerator is even better than I expected. It's the prettiest interior I've ever had. The gray color and lighting is just beautiful. Plenty of room for everything. Well worth the money.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Almost everything!
randah
7/3/2019
This fridge has a lot to offer. I particularly like the spacious interior, the lights that allow you to see everything, the way the ice maker functions, and even the marinading tray. The only thing that stuck out was that it doesn't have enough space for taller things, including gallons of milk. The shelf that pushes in to give more height is a good idea, just not enough for two gallons and a half gallon. Other than that, I like the fridge. It beats my old one by a mile.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Stay away!
Mariondms
6/26/2019
Honestly, we've only had issues with this fridge.
We picked the look over the performances, and what a mistake. First, the bottom of the fridge freezes all the time, and causes a leak between the fridge and the freezer. We already had someone to come and fix it, but the issue seems to come back, even when the temperatures are on "suggested".
Second, like everybody else, the ice-maker stopped working. First it became really slow, and we were getting frustrated and having fights over "who's been using all the ice for their smoothies". Turned out, no one did, the ice-maker just doesn't work properly. Now it's been a few weeks of turning the switch on and off to see if it would change something, or unplugging the fridge, hoping to reset the ice-maker. Nothing seems to do the trick, and the warranty extension cost an arm. Thanks Kitchen-Aid for such a big disappointment and waste of money.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Nice features and design
V.K.
6/26/2019
Nice design but the blackstainless is no time practical as it scratches too easily...
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Nice Refrigerator model has issues
Florida Mom
6/16/2019
We bought this with a remodel to our kitchen and had to have it replaced due to loud noise and ice maker not working replacement is having issue with freezer frosting up and we are losing food
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Beautiful look
Anyone
6/14/2019
Love the appearance of the counter depth. Fits nicely without sticking out. The ice/water dispenser is an odd design as you cannot simply set a glass down on the tray to fill it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great product, surprisingly spacious
Wek327
6/13/2019
Love the finish and quality. So far works perfect and it is surprisingly spacious. Being counter depth I thought it would be tight for space but it has plenty !
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love This Fridge!!
Hi-Dee
6/11/2019
I bought this fridge a few months back. I love many of the features on it. Love that it is so well laid out it keeps everything inside very organized. A lot of thought went into making an designing this fridge. Hope that it is my last fridge purchase ever!!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great features
LuciM
6/11/2019
Just got it a few weeks ago. It seems to be working well so far. Plenty of ice for just the 2 of us. Love the vegetable bins and the drawer for meat or deli. Lots of room. It is a little noisy. Love the LED lighting and overall style. Very Expensive.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Amazing fridge!!
Lindsayjg
6/8/2019
I bought this a month ago and I am so happy with the purchase. Functionality of everything is spectacular, the doors open and close smoothly and the layout of the interior is ideal
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Beautiful Refrigerator
E. Mike
6/6/2019
We built a new home and furnished the kitchen with Kitchenaid appliances. We are very pleased. We had a problem with the heating element on the ice maker and it was fixed right away.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Pretty noisy - great looking
DF515
5/31/2019
I really wish it was more quiet - that is the only thing wrong with it. Looks great, good capacity, but loud.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Smallest ice machine known to man kind
Mchristine
5/30/2019
My husband bought this for my Mother's day gift and the ice maker doesn't even work and try getting someone out to my house to fix this is a joke.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Unreliable - Poor engineering
Greg49316
5/29/2019
Within 2 weeks of purchase the icemaker leaked water inside and outside the refrigerator. Shortly later the icemaker failed because wires in the icemaker compartment interfered with the icemaker tray, resulting in the wires breaking.
Repairs were unsuccessful, so the entire door had to be replaced (which won't be practical after warrnty expires). 5 months have passed and about a half dozen service calls, and still the repairs are incomplete. Each service call means missed work and inconvenience. I don't know how many more service calls will be required.
Kitchaid refuses to replace the refrigerator with a model that has the icemaker in the freezer (simpler, so presumably more reliable). They, and Best Buy basicly say, "too bad".
To top it off, the replacement door retains the engineering defect of retaining the wires with adhesive tape. The replacement door showed up with the tape already failing. The service technician attempted to repair, but I would not be surprised is the same problem occurs again.
I have included a photo showing the problem. I regret my purchase. I am disappointed by Kitchaid's response.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great look, great features.
Tom2020
5/23/2019
So far, this is the finest refrigerator I have ever had. A really fine piece of equipment.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Ice Machine has a Devil living inside it
Chef Charlie
5/21/2019
We bought this refrigerator liking everthing about it befote it was even delivered the appliance center called us and informed us that the unit had been recalled !! No explanation of why after 7 months of working great we found out why The ice maker kept freezing up and leaking water on our new hardwood floors We have had the repair service out 3ntimes and on the 4th try they are replacing the ice maker completly 10 days and no ice maker has been installed good luck!!
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great layout
Dsk1
5/20/2019
Looks nice and functions well. Like the shelves can be pulled out or pushed in to fit taller items.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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So beautiful!
Deniseerin78
5/20/2019
Bought this after I saw it in the store and couldn't stop thinking about it!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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New, electric buzzing sound coming from back
shiff
5/16/2019
I was cautious when buying, lots of bad reviews, but wife liked it so I bought a 5yr ext warranty from retailer. The night it was installed, I noticed a buzzing sound from ~30 away sort of like how a DC converter buzz for LED lights. I set up a service call and was told that if the tech felt that was normal that I'd have to pay the $120 min svc fee. I understand that they need to cover their costs but $4.5K for a fridge should cover something like this out of box. Shame on KitchenAid.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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opening the fridge is like living in a commercial
researchb4buy
5/16/2019
beautiful and roomy...put everything from old fridge of the same size and had 25% left. it would easily hold (10) 12 packs of soda. did have some issues with the ice maker, but those seem universal in all similiar in door setups- read other reviews of similiar fridge. got the extended warranty so no worries.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love My New Fridge
JanieP
5/13/2019
I have only had it one week and totally love it. Can't begin to tell you what I like best. The black stainless steel, the lighting inside, the room, the shelves and on and on. So glad we made the decision we did. Thank you so much.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Definitely a cut above everything else!
MrsFlip
5/12/2019
I shopped around and shopped around and shopped around because I just did not want to spend $4000 on a fridge. I just didn't. I am so glad I did. This fridge is absolutely worth the money and will last for years and years. Don't cheat yourself, buy a quality fridge like this one. The ice/water in the door is excellent and far superior to any other brands I looked at. The shelves and doors on the interior feel substantial and the LED lighting gives the fridge a professional grade look. This is totally worth the price and just looks beautiful in my kitchen.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great look
Orch
5/9/2019
Like the capacity and ease of changing the shelves. Would like the ice cubes to be bigger.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great design with plenty of space.
TAG1
5/7/2019
Very pleased with the Platinum Interior Refrigerator.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Beautiful
Vance57
5/6/2019
This Refrigerator is as beautiful on the inside as it is on the outside! The filtered water in the door is GREAT if you are a big water drinker. The freezer is crazy big and arranged for maximum storage.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Came out of the box not working
Sugar 11
5/2/2019
Paid a fortune, love the interior, ice and water on door not working and did not work when it came out of the box. Waiting on repairs and if can't fix we will request a new refirgerator
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Looking Good
Purvisj
5/2/2019
We have had it 3 months now and love it. Outstanding refrigerator.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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aesthetically so pleasing!
Kp21
5/1/2019
Have not used yet but install went smoothly and aesthetically it is so nice!!! Inside and out. Love the black stainless look with the stainless handles.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Worst Piece Of JUNK
Bram
5/1/2019
I bought it a year ago.....took 6 months to get delivered. Water dispenser has never worked even though the service tech has been back 5 times to fix it. Whirlpool now says it has to have a pressure regulator on the water line in......shouldn't it say that somewhere so you know prior to installing. The water coming out of my wall is at 40 psi.......how low does it need to be??? Come on Ice machine worked for the first 3 months and then just stopped working. No idea why? Its really loud and just cheaply built overall. Its also one of the most expensive fridges on the market????? DO NOT BUY ONE OF THESE
Originally posted on Kitchenaid.com
No, I do not recommend this product
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I LOVE this fridge.
ccmor
4/29/2019
I love this refrigerator, it is really pretty inside and out. The space is easy to use. Especially the ICE it makes.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Honeymoon is over.
Mmwaite7400
4/29/2019
We were so happy to purchase this high end frig. For our newly remodeled kitchen on 10-13-17. It worked great until 02-15-19 when the frig part started freezing up and would not cool below 59 degrees. Hmmm sounds exactly like some of the other reviews. thank god I purchased the extended warranty of I would have a $4000 paperweight. They can put and replaced the fan and switch and we were back up and running. 2 weeks ago it happened again and we lost everything in the frig for the second time. Thank god we saved the old Samsung frig and moved it to the garage for overflow. At least it still works. The repair people can come until this Thursday to look at it and then we will probably order the same part and restart the same cycle. It's an absolute beautiful frig however the inside seems to be junk. And worst of all my daughters birthday is this weekend and most likely it probably won't be fixed by this weekend. If you want pretty this is the frog for you. If you want something reliable this is not the frog for you. I wish it was better.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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The Cadillac of Refrigerators!!!
Brooke B
4/26/2019
This is by far the best Refrigerator I have ever had! I love that elegant fell every time I open the doors. The wood accents and dark interior just gives it a more elegant vibe. The drawers are nice that they soft close unlike the cheaper fridges that slam close. The ice maker has been flawless, no noises coming from the fridge. I have to say I'm 1000% happy with this decision and would totally recommend this Refrigerator to anyone looking for a high quality Appliance!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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What a Fridge
Freddy G
4/25/2019
Spectacular - This fridge does it all, and looks great doing it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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WORTH THE WAIT!
NatiKen
4/25/2019
We had to await several months for the refrigerator but it was well worth it The appearance is wonderful. Sleek
The platinum interior is absolutely beautiful and seems to allow for a highlighted view of the contents
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love the Refrigerator
daneweimmama
4/25/2019
So very happy with this refrigerator. Love the color, the room inside, the features.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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This is a beautiful refrigerator.
Pookiebutt
4/25/2019
We have had this for a month. Shelving and drawers are nice with a self closing feature. The shelves are somewhat preset with small adjustments. There's not enough space for tall items like wine bottles. The center shelf slides in half but then your limited on shelf space. The marinating tray is a great idea but it's too small. The water/ice feature is great. It is kind of loud but hopefully just a new sound we need to get use to and not a design problem.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Beautiful. Functional
Danell
4/25/2019
Have been so happy with my purchase of my kitchenaid fridge.It is very functional so many features very elegant love the platinum interior and led lights.No noise the crushed ice and water are amazing. Will never regret this purchase.Thank you KITCHENAID
Originally posted on Kitchenaid.com
Yes, I recommend this product
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